Case Study — Contractual Obligations

Original Objective

Printing large-scale, statewide test results demands careful negotiations with various vendors… unless you simply prefer trusting the other guy. Our SGS project managers started taking careful inventory and putting everything in writing, down to specific color choices, the number and exact location of tracking holes, and dimensions for final output. Excellent quality control begins way before signing your name or writing a check.

Applied Expertise

We needed 20-pound coated paper for processing on the customer’s internal off-press printers without incidence – no messy inks, no rips and tears, no excessive applications, no muddled presentations. Whether the technicians used sheet-feed inventory or massive roll stock, every new or veteran job had to line up within acceptable tolerances as it traveled through expensive machines, with precision cutting, collating, folding, and preparation for bulk mailing

Recognized Benefit

Oddly, no one had kept an updated record of what had been purchased previously. They naively relied on the suppliers to dictate their own specifications year after year. But these providers no longer told our client what to do; we told them. As a result, we protected this customer from undo risk, unnecessary expense, and inevitable rework.